Tu Long

Reviews

• Alexander H.

  star star_border star_border star_border star_border 31 May 2026

  Well my colleagues calls them the "angry Asian" but I wanted to make my own experiences. It was horrible! The waitress is walking around and talked to us in a very unfriendly manner. After ordering our menus she bring us the meal. When someone didn't instantly reply to her shout "M8!!!!... M7!!!!" She got even more pissed as before... I didn't remember the number of my ordered meal so I asked what's the content of the meal she has currently asked for... She replied like I am too stupid to remember what I ordered, but of course I don't know the menu inside out like her and the meal looked like it could be any random chicken menu. So I answered her exactly this but she didn't listen to me, dropped the meal in front of me and walked away while shouting something I didn't understand.
  
  This was the part I wanted to leave this place but my colleagues wanted to stay. This service is totally unacceptable in a customer oriented country like Germany is. If you want to have nice Asian food take another place! Except, you like to be treated like a stupid annoying customer!

• André V.

  star star star_border star_border star_border 28 May 2026

  3 things to say:
  service - we went here several times, just because of the original chinese food. The lady (owner, owners wife) is such unfriendly and does not even try to smile only one time - I just mentioned that the table we sat on is still dirty (it was not cleaned before) - she was such angry about it, and threw the cleaning cloth into the corner and watched at us very angry :D
  Nothing more to say about the service, because she is the only one serving.
  
  food - orignial chinese meals which are very tasty and delicious - also for people only expecting chinese food are fried noodles with chicken in a pan - it is available. Many chinese people (most times students from the technical university) go here, what is a good sign for chinese food. Please volks, try the other meals - and try to ignore the service lady ;-)
  
  price - is good, most meals 6 €
  
  summary: we won't go here again, there are other traditional chinese restaurants around which are also good in food and MUCH BETTER in service. Maybe she better retires and will

• Bonita H.

  star star_border star_border star_border star_border 21 May 2026

  The food is really quite good and reasonably priced, but the service is so extremely rude that I cannot in all good conscience give a better rating than this. As a Black American visitor, it's hard to say whether the rudeness was racially based or not, but I did notice that most of the customers were Chinese and were greeted with warm smiles and good humor, whereas non-Asians were treated VERY differently and really quite unkindly, so there is definitely some kind of issue here, and this behavior is flat out unacceptable. I am a big fan of all kinds of Asian cuisines and travel quite a lot -- I have never experienced such blatant preferential treatment in any other Asian restaurant. Quite the contrary. It would seem to me to be bad business practice as well as anti-social.